It’s best when you can match the transaction data with video footage. The investigator should always go back to see when the wrong-doing began or most likely began.
This may include register tapes and POS stats (deletions, cancels, discounts, refunds). Collect, and review supporting documentation.Look for previous documentation regarding behavioral issues, or cash and inventory loss.Locate their signature verifying they completed orientation and received the employee handbook.The first thing you should do is collect intel on the employee, and try to get as much information regarding the theft as possible. Your investigation should eliminate all of these situations. Finally, when the rules are lax and others are stealing, the employee may feel they are being singled out. It’s also important to understand if they can claim it was a mistake. Your first goal should be to eliminate the possibility that the employee didn’t know the policy or standard. When you’re preparing, you should have clear goals in mind. If you want a successful resolution, preparation is essential.
